Latest News & Insights

200+
Cases Won
15+
Years Experience
99%
Success Rate

How to Resolve Building and Construction Disputes in Kenya

How to Resolve Building and Construction Disputes in Kenya
Our Law Team

By Our Law Team on August 25, 2025

Common Construction Disputes

Construction is a field of frequent conflict: unpaid progress certificates, defective workmanship, project abandonment, delays and cost overruns, and disputes between developers, contractors, architects and engineers. How the dispute is resolved depends almost entirely on the contract and the stage of the project.

The Resolution Options

  • Negotiation and mediated settlement: the cheapest route for payment and quality disputes while the project is ongoing.
  • Adjudication: many construction contracts provide for fast-track adjudication of payment claims, with the decision binding while the project continues.
  • Arbitration: standard in JBCC and bespoke building contracts - private, final and enforceable under the Arbitration Act.
  • Litigation: where the contract is silent or the stakes demand court enforcement, claims go to the Environment and Land Court or the High Court depending on the issues.
  • NCA complaints: for unregistered or rogue contractors, the National Construction Authority provides a complaints channel for defective works.

Avoiding Disputes in the First Place

A clear written contract with a payment schedule, variation procedure, defect liability period and dispute mechanism prevents most disputes. Our construction lawyers in Nairobi draft and review building contracts before you sign, protecting developers and contractors alike.

Who Is Who on a Kenyan Construction Project

Before choosing a forum or a remedy, map the contractual chain. A typical project involves the employer or developer, a main contractor, specialist subcontractors and suppliers, and a team of consultants - architect, engineer, quantity surveyor and project manager. Each relationship is a separate contract with its own payment terms, notice provisions and dispute clause. A claim that is strong against the main contractor may be unenforceable against a subcontractor, and the reverse, unless a collateral warranty or direct agreement connects the parties.

Funders add another layer. Where a bank or development finance institution is involved, the facility agreement usually obliges the employer to maintain insurance, obtain consent before varying the contract and preserve the funder's rights against contractors and consultants. A dispute pursued in breach of those requirements can trigger a default, so lenders should be brought into the strategy early - usually through their security trustee.

Read the Contract Before You Send a Demand Letter

Most building disputes in Kenya are decided on the documents. The contract may be a standard form - Joint Building Council (JBC) conditions, FIDIC, or an institution form such as those published by the Architectural Association of Kenya - or a bespoke agreement assembled from a tender, bills of quantities and a letter of award. Whichever it is, the first questions never change: what was promised, what was paid, what notice was given, and within what time.

  • Order of precedence: check which document governs when tender documents, bills of quantities and conditions of contract conflict.
  • Notices and time bars: claims for extension of time, variations and loss and expense can be lost outright if the notice is late or not given in writing.
  • Certification and payment: who certifies, when payment falls due, what is withheld as retention and what interest applies to late payment.
  • Dispute clause: the agreed escalation path - consultant's decision, mediation, adjudication or arbitration - and whether completing it is a condition precedent to court proceedings.

Reading the contract first frequently changes the strategy. The cheapest win is usually the claim that was noticed, documented and certified exactly as the contract the parties signed requires.

Payment Claims: Certificates, Retention and Set-Off

Unpaid interim certificates are the most common construction dispute in Kenya. The analysis is mechanical once the contract is to hand: was the application made in time, did the consultant certify it, was the certificate issued, and did the employer pay within the payment period? Where the employer deducts for alleged defects or delay, the question becomes whether the contract permits that set-off or whether it must first be established by agreement or an award.

Contractors should also watch retention, which is held to secure performance and defects and released in stages, and the release of any performance bond, advance payment bond or bank guarantee. Where the employer is a state body or county government, payment may be subject to the Public Procurement and Asset Disposal Act and internal approval processes - which is why a statutory demand or insolvency route is sometimes faster than waiting.

Delay, Extensions of Time and Liquidated Damages

Delay claims are where construction disputes are won or lost. A contractor seeking more time must usually give notice of the delay event within a defined period, show that the event was not its own fault, and demonstrate the effect on the completion date through an updated programme. An employer claiming liquidated damages for late completion must show that the delay was critical and that it did not waive or contribute to it. Where both parties are at fault, the outcome turns on the contract wording and the quality of the programme evidence.

Watch the mechanics as closely as the merits: the rate and cap of liquidated damages, any notice the employer must give before deducting them, the validity of any extension of the construction period, and the effect of instructed acceleration or variations. These are all documents, and they are usually all in the contract.

Defects, Snagging and the Defects Liability Period

Defective or incomplete work is the second-largest source of construction conflict. The employer inspects at practical completion, issues a snag or punch list, and holds retention through the defects liability period. Contractors, in turn, may dispute whether the work departs from the specification, whether the defect arises from workmanship or design, and whether the employer's own instructions, materials or interference caused it. A quantity surveyor's or engineer's assessment of the cost of rectification is normally decisive, and latent defects that appear after the defects period can still found a claim while the limitation period runs.

Choosing the Right Forum

  • Negotiation: fastest and cheapest where the parties want to keep working together.
  • Consultant's decision: many forms require the architect or engineer to rule first, with a short period to challenge that ruling.
  • Adjudication: where the contract provides for it, a binding interim decision keeps money moving while the works continue.
  • Mediation: effective in multi-party and relationship-driven disputes, and enforceable once a settlement is recorded as a consent.
  • Arbitration: private, final and enforceable under the Arbitration Act; standard in JBC and FIDIC based contracts.
  • Litigation: the High Court Commercial and Admiralty Division for contract and payment claims, the Environment and Land Court where land or environmental issues are engaged, and the Small Claims Court for lower-value claims.
  • Regulatory complaints: the National Construction Authority for unregistered or rogue contractors, and the relevant professional body for consultant conduct.

Build the Evidence File While the Project Is Still Running

Once a project ends, memories fade and site teams disperse. The party that kept the best contemporaneous records usually wins: site diaries and daily returns, dated photographs and video, minutes of site and progress meetings, instruction registers, variation orders, delivery notes, correspondence, payment records, and approved programmes with their updates. Where a dispute is already brewing, preserve electronic records before mailboxes are closed and avoid informal site agreements that are never recorded in writing.

Time Limits You Cannot Ignore

Two clocks run in every construction dispute. The first is contractual - the notice periods and limitation clauses in the contract, which can extinguish a claim if missed. The second is statutory: a claim founded on a contract generally has to be brought within six years, and a claim in tort, such as negligence or nuisance, within three years. Arbitration agreements carry their own time bars. Diarise the dates as soon as a problem appears, not after the final account is agreed.

Practical Takeaways

  • Read the contract and identify the notice and dispute machinery before you respond to any claim.
  • Certify, invoice and pay strictly in accordance with the contract to preserve your position.
  • Keep contemporaneous site records and photographs throughout the works.
  • Use the cheapest forum that can deliver a binding result, and escalate only when you must.
  • Take advice before issuing a termination notice or abandoning site; both are easy to get wrong.

Caught in a construction dispute? Get the right forum and strategy from day one - book a consultation with our construction law team.